Role
Timeline
Methods
Key Outcomes
Context & Opportunity
As an avid crocheter, I pitched an idea to my classmates: a space to buy, sell, and turn Pinterest boards into a list of suggested materials, getting straight to the fun part. (Crafting ASAP!)
Our project concluded in 2024, however…
In early 2025, JOANN Fabrics (our primary research site) unfortunately shut down all its outlets.
Initial Research Findings
We analyzed the typical digital toolkit for crafters. Platforms like Etsy and Ribblr focus on finished items and patterns, while retailers focus on supplies.
These stages are quite fragmented, which forces users to toggle between sites.
Before designing a solution, we needed to further validate our assumption: Did crafters find this disconnect frustrating, or was the hunt actually a part of the joy making?
We explored this question by interviewing four types of crafters, from beginners to sellers, and mapping their workflows. The results highlighted the fragmented ecosystem that creates friction at multiple stages, chipping away at the joy of the craft as users get tangled in the logistics of it all.
Contextual Research
We watched customers wandering aisles, struggling to translate a picture on their phone into the materials they should be looking for.
Employees acted as consultants, suggesting what to buy rather than just where to find the items. While they enjoyed these interactions, not all employees knew the nitty-gritties of crafting.
Also, stores often lacked stock of the exact material colors customers wanted.
Participatory Design Workshop
Testing and Iterations
Parellely, we were designing screens for two main features in our ecosystem: the Material Identifier and the Pattern Writing Tool.
















